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The Top 5 Disaster Recovery Services in Dallas That Bring Calm to Chaos, According to Locals

  • Expertise: We chose disaster recovery pros with years of hands-on experience handling fire, water, mold, and storm damage.
  • Range of Services: We focused on teams that offer full-spectrum recovery: clean-up, repairs, and prevention—no need to hire different companies
  • Customer Satisfaction: We looked at companies with glowing reviews from relieved customers who felt heard and fully supported from start to finish.
  • Value for Money: We selected businesses that deliver quality work at a fair price, with transparent quotes and no surprise fees.

My cousin was hit with a nasty basement flood that totally wrecked his floors and walls and also soaked his furniture. I came over to check it out, and man, the strong, musty smell hit me hard.

I offered to help him mop up the mess, but to be honest, it looked like something way above our heads. If he wanted it done right (and fast), he needed to call in the pros.

Yep, there are some things you can’t ‘DIY’. So, I rounded up the best disaster recovery specialists in Dallas—experts who know how to step in when things go sideways.

If you’re also dealing with fire, water, mold, or storm damage, here are companies that will actually make a difference.

1. CWF Restoration

cwf-restoration-logo

Media credit: CWF Restoration

Disaster Recovery Services: Water Damage Services, Fire Damage Services, Storm Damage Services, Biohazard Cleanup, Crime Scene Cleaning

Location: 8105 N Belt Line Rd Suite 130, Irving
Contact: +1 800-818-7035
Business hours: Mon – Sun: Open 24 hours
Website
Facebook

Google reviews score4.9/5
Yelp reviews score 5/5
Total reviews4.9/5
Score consistency 5/5
Expertise5/5
Range of Services5/5
Customer Satisfaction4.5/5
Value for Money5/5

CWF Restoration began with two guys working out of a garage in 2012. Now, they’ve grown to over 160 experts (and 100+ vehicles), helping homes and businesses recover from floods, fires, storms, and more.

Their name says it all—Certified Water and Fire—and they really deliver on both fronts.

If you’re dealing with water damage, they use advanced gear to detect and eliminate moisture you can’t even see. For fire damage, their air scrubbers and extractors clear out smoke and odors—then, they deep clean soot from every nook and cranny.

Afterward, they’ll restore and rebuild affected areas, too. Hardwood floors, sewage, ceiling repairs—you name it.

Other perks include flexible payment options, insurance assistance, and even a 2-year warranty. These extras definitely help make their customers feel fully supported.

And while we heard about some invoicing issues, these can be easily resolved upon reaching out.

Pros

  • Over 10 years of experience
  • Advanced gear to remove moisture
  • Clears out smoke, odors, and soot
  • Extensive repair services
  • Has flexible payment options
  • Helps with insurance paperwork
  • Has a 2-year warranty

Cons

  • Minor invoicing issues

If I could give these guys 100 stars, I truly would

“CWF Restoration is incredible. They scheduled us right away, understanding how challenging and frustrating it is to deal with water damage. Rueben arrived right on time to inspect the situation and give us a rundown of what to do next. He was so kind and patient! Christian and Julian came out to remove the carpet padding and set us up for the drying process. I literally cannot say enough good things about these gentlemen. They were so kind and professional, really helping us understand what to do every step of the way. They absolutely went above and beyond to make us comfortable. If I could give these guys 100 stars, I truly would.” — Tessa Stone, Google Review

Christian and Julian are amazing at their work

“CWF Restoration is an excellent company. The service is very professional, and the employees are very kind and friendly. They leave everything tidy and very clean. Christian and Julian are amazing at their work. They left my ceiling sparkling clean. Thank you so much, guys.” — RiomuUndead, Google Review

2. Texas Disaster Restoration

texas-disaster-restoration-logo

Media credit: disasterrestorationtx

Disaster Recovery Services: Water Damage Services, Fire & Smoke Damage Services, Asbestos Removal, Large Loss Reconstruction, Commercial Roofing

Location: 2270 Springlake Rd #400, Farmers Branch
Contact: +1 214-617-2202
Business hours: Mon – Sun: Open 24 hours
Website
Instagram

Google reviews score4.5/5
Facebook reviews score 4.4/5
Total reviews4.4/5
Score consistency 5/5
Expertise5/5
Range of Services5/5
Customer Satisfaction4.5/5
Value for Money4.5/5

Texas Disaster Restoration is a family-owned business that has been around since 2010. Their goal is to provide that personal touch small companies are known for, while offering the rapid response you’d expect from a big-name business.

And they’re rapid, all right. Unlike other companies that might take a couple of hours, they can get anywhere in the Dallas-Fort Worth area within 45 to 60 minutes.

Their certified technicians use top-tier tech for water and flood damage, including fast drying systems and mold prevention methods.

Fire and smoke cleanup is just as thorough. They use dehumidifiers, ultrasonic cleaning, and ODEL technology for salvaging electronics.

They even store your stuff off-site, complete with digital inventory tracking.

Just a heads up, though—some customers have mentioned that quotes weren’t always honored. We recommend confirming everything in writing before work begins.

Pros

  • Has over 15 years of experience
  • Can be there within 45 to 60 minutes
  • Fast drying systems & mold prevention methods
  • Uses dehumidifiers & ultrasonic cleaning
  • ODEL technology for salvaging electronics
  • Off-site storage with digital inventory tracking

Cons

  • Reports of quotes not being honored

The team was onsite within an hour

“Great company – cannot say enough about how much I recommend them. Had a pipe burst on a Sunday evening and caught it fortunately quickly, and the team from Texas Disaster Restoration was onsite within an hour to start recovery work. Great communication and flexibility during the days after the incident. Jaren and Mike have been compassionate throughout the whole process.” — Adrianna Trinh, Google Review

Quick to respond and extremely helpful

“Texas Disaster Restoration is an amazing company. They were quick to respond and extremely helpful from the beginning to the end. Project manager Jaren was knowledgeable and very kind. Would recommend if you are ever in need of these services.” — Kenzlie Crisante, Google Review

3. SERVPRO 

servpro-logo

Media credit: servpro_northeast_ft_worth

Disaster Recovery Services: Water Damage Services, Fire Damage Services, Storm Damage Services, Construction, General Cleaning, Specialty Cleaning

Location: 10280 Miller Rd
Contact: +1 214-343-3973
Business hours: Mon – Sun: Open 24 hours
Website
Instagram

Google reviews score4.9/5
Facebook reviews score 4.7/5
Total reviews4.8/5
Score consistency 4.9/5
Expertise5/5
Range of Services5/5
Customer Satisfaction3/5
Value for Money5/5

SERVPRO started as a humble painting business created by a husband-and-wife team in 1967. They soon shifted into restoration and cleaning, eventually building one of the biggest franchises in the disaster recovery industry.

When calamity strikes—be it flood, fire, mold, biohazard, or even a (god forbid) crime scene—they jump in to manage the entire recovery process. 

After coming up with a plan, they clear up debris, board up damaged areas (if needed), and relocate your belongings safely. 

Then, they get your space dry and livable again by removing soot and smoke odor (for fire damage), as well as drying and water removal. 

As a bonus, they’ll even help with the insurance claim process. But be forewarned, we heard complaints about customers being surprised by fees they thought were covered.

Pros

  • Over 50 years of experience
  • Creates an action plan
  • Handles a wide range of disasters 
  • Helps with your insurance claim

Cons

  • Reports of huge surprise charges

They treated my home like their own

“Brent, Bailey, and Brandon were the BEST. They treated my home like their own and were available for all questions and concerns. God forbid we have another problem, THEY will be the team I want to come out and help. They set up and cleaned up every time they stopped by. I appreciate y’all and thank you so much for making the terrible experience better.” — Ashley Bass, Google Review

Very attentive to our needs and concerns

“Mr. Joe Harrington was amazing, very attentive to our needs and concerns, as well as seemed very prepared and extremely knowledgeable of the entirety of the process and everything it would entail. Overall, all this Servpro made my water loss experience as smooth as it could’ve been. They handled all communication with my insurance carrier and did an excellent Job in My Home! I would use Call again 1 million times!” — Francisco García, Google Review

4. Home Recovery Solutions

Media credit: Home Recovery Solutions

Disaster Recovery Services: Water & Fire Remediation, Content Manipulation and Storage, Hazardous Material Abatement

Location: 2400 Dallas Pkwy Suite 450, Plano
Contact: +1 469-556-0943
Business hours: Mon – Sun: Open 24 hours
Website
Facebook

Google reviews score4.8/5
Total reviews4.8/5
Score consistency 5/5
Expertise5/5
Range of Services5/5
Customer Satisfaction4.5/5
Value for Money5/5

Home Recovery Solutions has been showing up for local homeowners in the DFW area for over 18 years. 

They’re available 24/7 and promise to be at your door in under an hour. This is huge when you’re dealing with a water or fire emergency.

Water remediation is offered, from inspection and fast water removal to drying, dehumidifying, cleaning, and restoration. Their fire damage process is equally thorough, with emergency board-ups, soot removal, and deep cleaning.

A unique highlight they offer is their Hazardous Material Abatement service, led by licensed lead and asbestos contractors. They’ll carefully contain and clean the area to avoid spreading anything nasty through your space.

While their field crew gets a lot of love for being quick and efficient, we heard a few complaints about their less-than-friendly customer service over the phone.

Pros

  • Over 18 years of experience
  • Can arrive within an hour
  • Thorough water & fire damage serv
  • icesHazardous Material Abatement

Cons

  • Rude customer service reps 

Definitely a 10 outta 10, these guys are awesome!!! 

“Definitely a 10 outta 10, these guys are awesome!!! Nice polite group of guys, keep up the good work, stay safe.” — R Moore, Google Review

Everything was cleaner than before the fire

“We called Home Recovery Solutions after a major fire at our business, and they were there quickly to start drying everything out, preserving and restoring what could be saved, and removing the rest. Michael, Ben, and the great crew worked so hard for us. Everything was cleaner than before the fire after they performed their magic. All very professional, organized, and thorough. HIGHLY RECOMMENDED!!” — Rod Martin, Google Review

5. ServiceMaster CDR

servicemaster-cdr-logo

Media credit: servicemastercdr

Disaster Recovery Services: Water Damage Services, Fire Damage Services, Weather Damage Services, Vehicle Impact & Damage Services

Location: 32014 Tamina Rd
Contact: +1 855-463-2303
Business hours: Mon – Sun: Open 24 hours
Website
Instagram

Google reviews score4.9/5
Facebook reviews score 5/5
Total reviews4.9/5
Score consistency 5/5
Expertise5/5
Range of Services5/5
Customer Satisfaction4/5
Value for Money5/5

ServiceMaster CDR has been in the game for nearly a century—yep, since 1929! What started with a former minor league ballplayer has grown into a powerhouse with franchises across the country.

They handle a ton of disaster situations: imagine burst pipes, roof leaks, flooded basements, sewage backups, and any damage left behind after fire crews do their work.

Mold remediation here is no joke—they inspect, contain, and remove black mold using pro-level gear to get your space clean and safe. 

Unlike other companies, they offer vehicle impact damage, making sure your home is stabilized after said impact, and your insurance claim is in motion.

Weather and odor damage are handled as well.

Note that a few folks have flagged slow response times related to queries over the phone. Do ask for other contact methods if you get hold of someone.

Pros

  • Over 90 years of experience
  • Thorough mold remediation services
  • Vehicle impact damage
  • Weather and odor damage

Cons

  • Lack of responsiveness

You guys are the best!

“My techs, Stuart and Christian, were very helpful and knowledgeable about my issues. I really felt comfortable with the process under their guidance. I would highly recommend them. These 2 young men are a great asset to your company. Thanks, Stuart and Christian, for making everything so smooth for me. You guys are the best!” — Lottie Taylor, Google Review

They did much more than expected!

“Great customer service. They did much more than expected! Great work from Johnny, Vincent, and Richard! Enjoyed working with them and even tried to adopt the team. Communication was great. Will use them again in the future! Thank you team!” — Dee Williams, Google Review

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