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Top 5 Appliance Repair Services in Dallas Homepage

Top 7 Appliance Repair Services in Dallas

Criteria and Considerations

Value for Costs – Prices for appliance repair will vary between appliance types. We looked for companies that offered high-quality services in exchange for competitive rates. 
Experience – We chose companies that are masters of the craft, based on years of experience and quality of training. 
Availability – We looked for companies that were responsive and attentive to their clients. Customers shouldn’t feel like they’re being ignored by their providers. 
Reputation – We included companies that have a history of satisfied and happy customers. The best providers always prioritize the satisfaction of their customers.
Licenses and Permits – The Texas Department of Licensing and Regulation issues licenses and permits to people who want to open appliance repair businesses in the state. We chose companies that had all the necessary paperwork in order, so clients won’t have to deal with any negative legal repercussions later. 
Tools and Materials – We looked for companies that used first-rate tools and equipment to conduct repairs. This ensures positive results for clients. 

1. HPS Appliance Repair

HPS Appliance Repair Homepage

Location: No physical office

Website: https://hpsnorthamerica.com/

Contact Details: (888) 766-6151 | info@hpsnorthamerica.com 

Operating Hours: 7:00 am to 5:00 pm (Monday to Friday); 7:00 am to 12:00 pm (Saturday); Closed (Sunday)

Google reviews score4.9/5
Yelp reviews score5/5
Total reviews3/5
Score consistency4.5/5
Value for Costs4.5/5
Experience4/5
Availability5/5
Reputation4/5
Licenses and Reputation5/5
Tools and Materials5/5

Pros

  • Has five years of experience
  • Attentive and responsive staff
  • Quick same-day services
  • Skilled and professional technicians

Cons

  • Expensive
  • No services on Sunday

HPS Appliance Repair has been around since 2017. While they aren’t as old as the other companies on this list, they sure don’t come off short when it comes to experience. 

They’ve repaired thousands of appliances in the city, from refrigerators to washers and dryers. Their professionalism is reflected on the quality of work they provide, which clients describe as “clean,” “reliable,” and “organized.” 

We appreciate the attentiveness of their staff during our initial call. They helped us book our appointment and found us a technician who fit the requirements of our situation perfectly. 

They sent a team over the next so we didn’t have to wait too long. We were so glad to see they had the tools necessary to get the work done correctly. 

The whole project went over smoothly and the technician was done within an hour. 

Although this company isn’t the cheapest around, we appreciate how they stuck with the initial quote that they sent us. Most companies we’ve worked with in the past tend to undercharge you on estimates and overcharge once the work is done. 

That wasn’t the case with HPS Appliance Repair. We felt safe and important under their care – and that’s why we recommend them to anyone who’s looking for reliable appliance repair services in Dallas.

2. Mr. Appliance of Highland Park

Mr. Appliance of Highland Park Homepage

Location: 3625 N Hall St Suite 720, Dallas, TX 75219

Website: https://www.mrappliance.com/ 

Contact Details: (972) 694-6586 | office@mrappliancehp.com 

Operating Hours: 8:00 am to 6:00 pm (Monday to Friday); Closed (Saturday, Sunday)

Google reviews score4.8/5
Facebook reviews score4.6/5
Thumbtack reviews score5/5
Total reviews4/5
Score consistency4/5
Value for Costs4.5/5
Experience5/5
Availability4/5
Reputation4/5
Licenses and Reputation5/5
Tools and Materials5/5

Pros

  • 20+ years of experience
  • Is partnered with many popular brands 
  • Professional and informative technicians
  • Responsive customer service

Cons

  • Expensive
  • Closed on weekends

Whether you’re looking for residential or commercial services, Mr. Appliance of Highland Park is a great company to consider. They work with some of the biggest brands on the market, including Bosch, Asko, Electrolux, Elmira, and a bunch of other big names. 

You’re assured high-quality services and original replacement parts when you work with them. 

They can fix anything from dishwashers to washing machines. Not to mention bar coolers and walk-in freezers. 

We love how accessible they are to their clients both online and offline. You can book an appointment via their online booking form or you can take the traditional route and call them on the phone. 

Either way is convenient since their staff is pretty responsive, making customers feel important and heard. It took a little over 15 minutes to get our appointment booked, which is incredibly fast compared to other providers. 

The technician they sent to help us was amazing. He made it a point to double-check our issues with us.

He also went as far as to explain all the details and steps involved in fixing our issues. This made us feel at ease and reassured, knowing that the person doing the repairs was a professional. 

Admittedly, prices can be a little steep, even for us. Yet, considering how thorough and quick they are with their work, the fees seem truly worth it. 

3. Asurion Appliance Repair

Asurion Appliance Repair Homepage

Location: 2101 Cedar Springs Rd #1050, Dallas, TX 75201

Website: https://www.asurion.com/ 

Contact Details: (945) 468-8321 

Operating Hours: 8:00 am to 5:00 pm (Monday to Friday); Closed (Saturday, Sunday)

Google reviews score4.6/5
Trustpilott reviews score4.1/5
BAmazon reviews score4.6/5
Total reviews3/5
Score consistency3/5
Value for Costs3/5
Experience5/5
Availability4/5
Reputation3/5
Licenses and Reputation5/5
Tools and Materials5/5

Pros

  • Parts and services warranty
  • 20+ years of experience
  • State-of-the-art tools and equipment
  • Quick repair services
  • Offers flare rates

Cons

  • Expensive
  • Closed on weekends
  • Takes a while to answer their phone

Asurion has been around since 1992 and provides exceptional repair services for appliances and gadgets. 

Their experience in the industry is what made us consider them for our list of best providers in the city. On top of that, we gathered a good number of positive feedback from past clients that helped solidify our decision. 

The company uses a collection of state-of-the-art tools and equipment that streamlines the repair process, making work much faster and more efficient. Customers don’t have to suffer too long because of a broken appliance!

Based on our experience, they have incredibly helpful staff that assist clients with booking their appointments and finding the best deals. However, they do take a bit longer to reply compared to other providers. 

We were a little disappointed about their prices.

They were much more expensive than we’d anticipated. And although they did offer high-quality services, it’s possible to get the same quality service from a more affordable provider. 

Luckily, they offer flat rates to their clients. So, however long it takes to get your problems fixed, you can rest assured that your fees won’t go beyond the provided estimate. 

Asurion is closed on weekends so their schedules are slightly more packed than most providers. Make sure to book your appointment early to get assistance ASAP. 

4. Appliance & Air Care Experts

Appliance & Air Care Experts Homepage

Location: 2701 Fondren Dr #133, Dallas, TX 75206 

Website: https://www.aace.biz/ 

Contact Details: (972) 771-5987 | bnix.aace@yahoo.com 

Operating Hours: Open 24/7

Google reviews score4.9/5
Facebook reviews score4/5
Angi reviews score4.5/5
Total reviews4.8/5
Score consistency4/5
Value for Costs4/5
Experience5/5
Availability4/5
Reputation4/5
Licenses and Reputation5/5
Tools and Materials5/5

Pros

  • Service and satisfaction guarantees
  • +40 years of experience
  • BBB-rated company
  • Open 24/7
  • Flexible financing options

Cons

  • Expensive

If you’re looking for a provider that’s open 24/7, Appliance & Air Care Experts is a great choice. They specialize in AC and Heating repairs; however, they also cater to other appliances for both residential and commercial projects. 

We appreciate their attentiveness and focus when it comes to work. You can really see their dedication in the services that they provide. 

This made us feel comforted to know that they cared about the running condition of our appliances. Additionally, we were reassured by the professionalism they showed us during our whole transaction. 

Booking their services was a breeze. Their receptionist was lovely and helped us get the appointment we needed.

They also went as far as to pair us with a technician that handled cases like ours specifically. 

Although they can still be expensive, they’re prices are much more manageable compared to other providers. We highly recommend them for anyone who’s on a tight budget. 

If you’re having trouble making payments in one go, they have financing options that you may opt into. Payment terms typically last 18 months but you can renegotiate your terms with the company during the initial assessment. 

Performance and satisfaction guarantees are available for clients, as well. This entitles you to free assistance should anything go wrong with the services or products you’ve been provided. 

5. Galo Appliance Repair

Location: 4718 Grovetree Ln Garland, TX 75043, USA

Website: https://galoappliancerepair.com/

Contact Details: 

  • Phone: (214) 714-3537
  • Email: josegalo654@gmail.com

Operating Hours: 7:00 am to 5:00 pm (Monday to Friday); 7:00 am to 12:00 pm (Saturday); Closed (Sunday)

Google reviews score4.9/5
Facebook reviews score4/5
Angi reviews score4.5/5
Total reviews4.8/5
Score consistency4/5
Value for Costs4/5
Experience5/5
Availability4/5
Reputation4/5
Licenses and Reputation5/5
Tools and Materials5/5

Pros

  • Service and satisfaction guarantees
  • +40 years of experience
  • BBB-rated company
  • Open 24/7
  • Flexible financing options

Cons

  • No promos yet

Our experience with Galo Appliance Repair has been highly satisfactory. The services provided were prompt and reliable, with the team demonstrating a clear understanding of our appliance issues. From the moment we contacted them, the communication was efficient and the scheduling process was seamless.

Efficiency is a strong point for Galo Appliance Repair. The technicians arrived on time and quickly diagnosed the problem with our appliance. The repair work was completed efficiently, showcasing their expertise and a commitment to resolving issues promptly. This level of efficiency is crucial for anyone dealing with malfunctioning appliances.

The quality of Galo Appliance Repair’s work is commendable. Our appliance now functions flawlessly, and the repairs have proven to be durable. The attention to detail and the use of quality parts in the repair process were evident, reflecting a commitment to providing long-lasting solutions for their customers.

Galo Appliance Repair offers cost-effective solutions without compromising on quality. The pricing is fair and transparent, with no hidden fees. This affordability, coupled with the high standard of service and repair work, positions them as a reliable choice for those seeking both quality and cost-effectiveness in appliance repairs.

6. RPS Appliance Repair

Location: Texas, United States

Website: https://rpsrepair.com/

Contact Details: Contact them via their website

Operating Hours: 7:00 am to 5:00 pm (Monday to Friday); 7:00 am to 12:00 pm (Saturday); Closed (Sunday)

Google reviews score4/5
Facebook reviews score4/5
Angi reviews score4.5/5
Total reviews4/5
Score consistency4/5
Value for Costs4/5
Experience5/5
Availability4/5
Reputation4/5
Licenses and Reputation5/5
Tools and Materials5/5

Pros

  • Service and satisfaction guarantees
  • Years of experience
  • BBB-rated company
  • Flexible financing options

Cons

  • No promos yet

Our experience with RPS Appliance Repair was excellent. Their services cover a wide range of appliances, and we appreciated the versatility in their expertise. From refrigerators to ovens, RPS demonstrated a comprehensive understanding of appliance repairs.

Efficiency is a key strength of RPS Appliance Repair. Our service request was promptly scheduled, and the technician arrived on time. The quick diagnosis and efficient resolution of the issue minimized our inconvenience. We found their timely service to be a notable aspect of their professionalism.

The quality of repairs by RPS Appliance Repair is commendable. Our appliances were restored to full functionality, and the technician ensured that the repairs were not just quick fixes but long-lasting solutions. We were impressed by the attention to detail and commitment to delivering high-quality results.

Cost considerations are crucial, and RPS Appliance Repair offers competitive pricing. We found their transparent and upfront approach to pricing reassuring. There were no surprise charges, and the cost of repairs was reasonable, considering the quality of service provided. RPS’s fair pricing added to the overall positive experience.

7. SG Appliance Repair

SG Appliance Repair Homepage

Location: No physical location

Website: https://sgappliancerepair.com/ 

Contact Details: (469) 451-0268 | sgappliancerepair@gmail.com 

Operating Hours: 8:00 am to 5:00 pm (Monday to Friday); 9:00 am to 2:00 pm (Saturday); Closed (Sunday)

Google reviews score3/5
Yelp reviews score4.5/5
Total reviews2/5
Score consistency4/5
Value for Costs4/5
Experience4/5
Availability4/5
Reputation4/5
Licenses and Reputation5/5
Tools and Materials5/5

Pros

  • 20+ years of experience
  • 90-day labor and parts guarantee
  • Clean and safe services
  • No extra fee for overtime

Cons

  • Parts are often backordered
  • Closed on weekends

SG Appliance Repair was established in 1994. They offer repair services for a variety of residential appliances, including dryers, dishwashers, refrigerators, and so much more. 

The one thing that made this company stand out to us is their dedication to safe and clean services. We see this in their safety practices (e.g., wearing masks and gloves and practicing social distancing) and their work hygiene. 

Technicians wear the proper uniforms for the job. They also carry all the necessary tools to work effectively and ensure positive results. 

All this makes us feel comfortable receiving their assistance and products. 

If you’re worried about parts breaking down after repairs have been rendered, don’t be. The company offers its clients with a 90-day warranty for parts and labor.

This entitles clients to free services in case anything goes wrong. 

While SG Appliance is an impressive company overall, there is one thing that we found a little disappointing. 

The parts they order to be used for repairs are often delayed. Not just that, there are also times when the company fails to inform clients about these setbacks. 

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