Categories > Repairs
The 5 Best Fireplace Repair Services in Dallas
How We Picked:
1. HBR Chimney
Services: Chimney inspection, chimney repair
Address: 9719 Trevor Dr, Dallas, TX 75243
Website: https://www.dallaschimneys.com/
Contact Number: +1 214-295-8194
Operating Hours: Monday to Sunday – 9AM to 9PM
Yelp reviews score | 4.5/5 |
Facebook reviews score | 5/5 |
Google Reviews score | 4.9/5 |
Total reviews | 4.8/5 |
Score Consistency | 4.75/5 |
Price(A higher score means better value) | 4.75/5 |
Service Quality | 4.75/5 |
Professionalism | 4.75/5 |
Responsiveness | 4.5/5 |
Quality of Work | 5/5 |
Customer Service | 4.25/5 |
Reputation | 4.75/5 |
Pros
- Excellent price
- Professional staff
- Responsive to calls
- High quality of work
- Well-known
Cons
- Poor customer service
HBR Chimney offers some of the finest fireplace inspections and repairs in the city. It’s well-known thanks to its talented group of individuals that value and cater to the needs of their customers.
The first thing that jumped at us when looking at the company’s services is the price. If you compare it to its competitors, the rates here are relatively lower.
Due to the low starting price, some customers were skeptical of the quality of work the team provides. Luckily, the repairs are top-notch, as the team makes it a point to future-proof them.
As for the team, they’re friendly and the very definition of professionals. They’ll routinely ask permission before moving or using tools that can potentially damage your home.
A product of their professionalism is their responsiveness to calls and questions. Some customers who weren’t satisfied with the work had no issues reaching out for a second look at their chimneys.
Lastly, the company is well-known around the Dallas area. It’s a combination of different things that earned its reputation, but it’s thanks to the company’s excellent service.
However, one knock we found against HBR is its poor customer service, specifically how difficult it was to book appointments. We don’t know what’s causing the delays, but we guarantee the wait is worth it.
2. ABC Chimney Sweep LLC Dallas
Services: Chimney service, fireplace & vent service, indoor & outdoor services
Address: 6908 Greenville Ave #433, Dallas, TX 75231
Website: https://chimneymasterdallas.com/
Contact Number: +1 214-807-1116
Operating Hours: Monday to Sunday – 8AM to 11PM
Google Reviews score | 4.9/5 |
Total reviews | 4.9/5 |
Score Consistency | 4.9/5 |
Price(A higher score means better value) | 4.25/5 |
Service Quality | 4.9/5 |
Professionalism | 4.75/5 |
Responsiveness | 5/5 |
Quality of Work | 5/5 |
Customer Service | 4.75/5 |
Reputation | 4.5/5 |
Pros
- Professional staff
- Responsive to calls
- Great quality of work
- Excellent customer service
- Well-known
Cons
- Expensive
Chimney Master Dallas is one of the most well-known fireplace repair companies in Dallas. It prides itself in having some of the most talented and experienced staff in the industry.
As mentioned, the company has over 30 years’ worth of experience. Along with its experience comes the staff that has worked in the industry for the same amount of years.
One thing that separates its service from others is the efficiency with which the staff works. This is due to the accumulated experience they have, as they’ve encountered every potential issue there is.
Its customer service also deserves some praise, as the process of booking appointments is hassle-free and easy. This is a big bonus because of how urgent fireplace repairs get.
Lastly, we’ve talked about how well-known the company is within the Dallas area. Quite frankly, it’s been one of the go-to’s in the city for over three decades now!
Compared to some of its competitors, the rates here at Chimney Master cost at least 10% more than average.
But overall, we highly recommend Chimney Master Dallas if you’re having issues with your fireplace. The rate may be a bit steep, but the quality in return is worth it.
3. Masters Services Chimney & Masonry – DFW
Services: Chimney, masonry, fireplace repair
Address: 11245 Goodnight Ln #35, Dallas, TX 75229
Website: https://mastersservices.com/
Contact Number: +1 972-877-4650
Operating Hours: Monday to Friday – 8AM to 6PM, Saturday – 9AM to 3PM
Angi reviews score | 5/5 |
Facebook reviews score | 5/5 |
Google Reviews score | 5/5 |
Total reviews | 5/5 |
Score Consistency | 5/5 |
Price(A higher score means better value) | 4.75/5 |
Service Quality | 4.83/5 |
Professionalism | 5/5 |
Responsiveness | 5/5 |
Quality of Work | 4.5/5 |
Customer Service | 4.75/5 |
Reputation | 4.25/5 |
Pros
- Reasonable prices
- Professional staff
- Responsive to calls
- Good quality of work
- Excellent customer service
Cons
- Known for its cleaning services
While it may be a relatively small and new company, ABC Chimney Sweep has garnered well-earned attention and praise.
One of the things that helped it in its rise to fame is the price of its services. From chimney cleaning to fireplace repairs, ABC’s rates are lower than the average starting price.
Furthermore, its staff of highly-trained professionals has gotten praise from the masses. One customer noted how the staff kept the workplace clean, tidy and organized during and after the repair.
Of course, this goes hand-in-hand with the quality of work the company provides. Having all the tools needed at your disposal make for an efficient and effective workflow, resulting in successful repairs.
We also like how responsive the company is to calls and messages. While this may be a byproduct of it having fewer customers, it’s still a welcome quality that we hope continues moving forward.
Lastly, we’re commending the overall customer service of ABC. Booking appointments and calling for quotes was hassle-free, and the aforementioned responsiveness definitely came into play!
One knock we have against the company is the quality of its repair. While the repairs are still highly-effective, ABC’s main strength still lies within its cleaning services.
4. Harky’s Chimney & Home Services, LLC
Services: Chimney services, fireplace services
Address: 2911 Turtle Creek Blvd Suite 300, Dallas, TX 75219
Website: https://www.harkyschimney.com/
Contact Number: +1 855-542-7597
Operating Hours: Monday to Thursday – 8AM to 9PM, Friday – 8AM to 7PM
Yelp reviews score | 5/5 |
Google Reviews score | 4.7/5 |
Total reviews | 4.85/5 |
Score Consistency | 4.75/5 |
Price(A higher score means better value) | 4.75/5 |
Service Quality | 4.75/5 |
Professionalism | 4.75/5 |
Responsiveness | 4.25/5 |
Quality of Work | 5/5 |
Customer Service | 4.5/5 |
Reputation | 5/5 |
Pros
- Excellent prices
- Professional staff
- High-quality of work
- Good customer service
- Well-known
Cons
- Unresponsive to queries
Harky’s Chimney & Home Services is an award-winning fireplace repair company located in Dallas. It is also one of the most established in the scene, having served numerous cities across the country.
One of the many things we like about the company is the fair and reasonable prices. Compared to the average price of chimney and fireplace services, the rates here are lower by at least 10%.
That deal is made even sweeter if you consider the quality of work. It’s one of the few companies out there that values consistency and efficiency, as its staff makes it a point to provide quick and effective services.
Speaking of the staff, they’re nothing short of spectacular. They’ll keep a professional demeanor all throughout the process.
We’re also giving props to its excellent customer service. Once you get hold of one of its agents, they’ll give you a thorough rundown of what the services entail, as well as give a transparent look at how they’re priced.
However, it does get tricky getting hold of one of its agents. Some customers even mentioned waiting a week or two before they heard back from the company.
Overall, the repairs it does should be enough to entice you to give it a call! And while there are times of unresponsiveness from the company, there are some days when it’s easier to reach out!
5. Nature’s Own Chimney Cleaning
Services: Chimney sweep and repair, chimney inspections, dryer vent & air duct cleaning, blown-in insulation
Address: 3102 Maple Ave #400, Dallas, TX 75201
Website: http://www.naturesownchimneycleaning.com/
Contact Number: +1 214-224-0826
Operating Hours: Monday to Friday – 8AM to 5PM, Saturday – 8AM to 3PM
Home Advisor reviews score | 4.3/5 |
Facebook reviews score | 4.6/5 |
Google Reviews score | 4.6/5 |
Total reviews | 4.5/5 |
Score Consistency | 4.75/5 |
Price(A higher score means better value) | 4.5/5 |
Service Quality | 5/5 |
Professionalism | 5/5 |
Responsiveness | 5/5 |
Quality of Work | 5/5 |
Customer Service | 4.75/5 |
Reputation | 4.75/5 |
Pros
- Professional staff
- Responsive to calls
- High-quality of work
- Excellent customer service
- Reputable
Cons
- Expensive
One of the most established companies in the industry, Nature’s Own Chimney Cleaning rose to prominence in the last couple of years. Serving cities across Texas, it is on the verge of being the premier fireplace company.
It’s hard to pinpoint where the recent success of the company came from. However, one of the biggest reasons is the overall quality of its services.
First off, the staff it employs are all highly skilled and experienced. This manifests in the quality of their work, as we’ve yet to encounter a customer that wasn’t satisfied with the repair.
In the same vein, the staff is professional when it comes to working with various customers. We managed to talk to one of them, and they mentioned it’s mostly about respecting the time and money of their customers.
We’re also giving props to its customer service. Calling for estimates and quotes is smooth, and the process of booking an appointment is relatively easy.
The only downside we noticed was how high the base rate of its services is. Compared to its competitors, prices here go up to at least 15% more than the average starting rate.