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Top 5 Agencies with Insurance Brokers in Dallas to Shield You from Worst-Case Scenarios

Experience: We chose insurance brokers who have years of experience in the industry and a solid track record as well.

Coverage Options: We picked insurance brokers who have access to multiple providers and plans, giving you more options and better rates.

Pricing & Fees: We highlighted brokers who are upfront about their fee structure and provide a balance of affordability and trustworthiness.

Customer Assistance: We prioritize those who will actively help you throughout the process, from choosing the right insurance to filing a claim.

My friend owns a small cafe, and she took out a basic insurance policy online to protect her business. Sadly, when some equipment and furniture were damaged, her insurance didn’t cover them—she realized too late that she should’ve hired an insurance broker.

A good insurance broker would’ve noticed the gaps in her coverage and saved her from paying thousands out-of-pocket. Oh well—you live, you learn, right?

To help make sure you or your business is totally covered, we compiled the best insurance brokerage firms in Dallas.

1. Hanby Insurance

hanby-insurance-logo

Types of Insurance Covered: Auto, Motorcycle, Watercraft, Golf Cart, Classic CarHome, Umbrella, Pet, Garage Dealer, Church, Restaurant, Retail, Contractors

Location: 107 N Goliad St, Rockwall

Contact: +1 972-285-0381

Business hours: Mon – Fri: 9 AM – 5 PM

Website

Instagram

Google reviews score5/5
Yelp reviews score 5/5
Total reviews5/5
Score consistency 5/5
Experience5/5
Coverage Options5/5
Pricing & Fees (A higher score means better value)5/5
Customer Assistance4/5

Hanby Insurance has been in the insurance brokerage game since 1940, so yeah, they’ve been doing this for a minute. 

They cover all the usual suspects—home, auto, business—but we appreciate the unique offerings they have, such as pet insurance. It’s basically a lifesaver if your pet gets into some mischief (or worse, a health scare).

If you’re in the auto industry, go for their garage dealer insurance. It’s designed to protect businesses from financial headaches caused by vehicle damage or theft.

As a bonus, they don’t just lock you in one insurance company—they start with at least 10 insurance carriers, and then work their way down to find the best coverage for you.

Sadly, we heard about some reps not returning calls to clients. This could definitely be a sore point, especially if you need a quick response.

Pros

  • Over 85 years of experience
  • Offers pet insurance
  • Has garage dealer insurance
  • Starts with 10 insurance carriers

Cons

  • Reports of unreturned calls

WOW! BEST CUSTOMER SERVICE

“WOW! BEST CUSTOMER SERVICE, fast response time, and they searched for the best price for me!!! I was dreading having to renew my insurance policy and felt overwhelmed having to call and check around… LUCKILY, I was referred to Hanby Insurance! I was impressed by their 5 star reviews, thought I would give them a call, not expecting a lot due to previous experiences.” — Rebecca Madrid, Google Review

Timely responses and very competitive prices

“We were with our last insurance company for 5 years when she retired and sold to Handy. They have been wonderful. Great service! Timely responses and very competitive prices. Liz O. always brings her A game!” — Natasha Cadenhead, Google Review

2. Multiple Insurance Solutions

multiple-insurance-solutions-logo

Types of Insurance Covered: Home, Business, Auto, Flood, Renters, Coastal Wind & Hail, Boat, RV, or ATV

Location: 3606 S Tyler St Suite 100

Contact: +1 972-572-0777

Business hours: Mon – Fri: 9 AM – 6 PM

Website

Facebook

Google reviews score5/5
Facebook reviews score 5/5
Total reviews5/5
Score consistency 5/5
Experience5/5
Coverage Options4/5
Pricing & Fees(A higher score means better value)5/5
Customer Assistance5/5

Multiple Insurance Solutions’ name is spot on—they’re an independent broker that represents over 20 insurance carriers. In addition to Texas, they also serve Colorado, Arkansas, Tennessee, and New Mexico.

A cool offering is their Coastal Wind & Hail insurance. Designed for those who live near the coast or in high-risk areas, it protects your property from damage caused by strong winds and hail storms.

They also offer coverage for your boats, RVs, and ATVs—basically, all the fun stuff. Rest easy knowing that your favorite toys are protected.

Other insurance types include home, business, auto, flood, and renters. Granted, their offerings are comparatively fewer compared to other brokers.

Now, if you need more than one policy type, they have a Bundle and Save deal, where you can combine various insurance policies and save up 10% to 25%.

Pros

  • Has over 20 insurance carriers
  • Serves areas outside of Dallas
  • Coastal Wind & Hail insurance
  • Insurance for boats, RVs, and ATVs
  • Has a Bundle and Save deal

Cons

  • Comparatively fewer insurance types

The best insurance agency I have worked with

“The best insurance agency I have worked with. I recently switched all my insurance policies to this brokerage, they are reliable, responsive and super nice. I can’t say enough how thankful I am to have met them and switched my insurance to them. You can’t go wrong.” — sara aparicio, Google Review

MIS is a top-tier company

“MIS is a top-tier company. We’ve been with them for several years and for several policies, including home and auto. Jason and Kayleigh are incredibly helpful and most importantly to us, always available to address questions. We especially appreciated their help with a tricky home coverage we needed after purchasing a duplex. Customer service is phenomenal with MIS. They’re straight up, knowledgeable, and timely. Can’t recommend enough.”— Jaclynn Kenner, Google Review

3. Tower Street Insurance

tower-street-insurance-logo

Types of Insurance Covered: Personal, Valuables, Business, Professional Liability

Location: 5001 Spring Valley Rd Suite 500 West

Contact: +1 469-788-8888

Business hours: Mon – Fri: 8 AM – 5 PM

Website

Instagram

Google reviews score5/5
Facebook reviews score 5/5
Total reviews5/5
Score consistency 5/5
Experience5/5
Coverage Options5/5
Pricing & Fees(A higher score means better value)4/5
Customer Assistance5/5

With over 150 years of collective experience, Tower Street Insurance has been on track in upholding its mission—to deliver tailored coverage for every home and business.

We like that instead of working with only 10 or 20, they carry a total of over 100 carriers—this includes big names like AIG, Goldleaf, Chubb, and Texas Mutual. 

Their forte is actually Commercial Insurance, which covers more business areas compared to other agencies. A unique example is Professional Liability Insurance, which shields a company from cyber, foreign, liquor, errors, and pollution liability.

Personal insurance is offered as well, with a special Valuables policy to protect your precious baubles like Rolex watches, Tiffany jewelry, rare art pieces—you get the idea.

Here’s the catch though—they’re definitely not cheap, due to their high level of customization and access to elite carriers.

Pros

  • Over 150 years of collective experience
  • Works with over 100 carriers
  • Known for their Commercial Insurance
  • Has Valuables Insurance

Cons

  • Pricey

The place to go for any and ALL insurance needs

“Tower Street is the place to go for any and ALL insurance needs. Their entire staff is personable and has your best interest in mind – they are punctual and precise in finding exactly what you need. I recently purchased a home and Alan had quotes from 5 different carriers within a 1 day of our conversation to find coverage for my new home. This team is truly the best in the business. Thank you Alan, Chris & Ashleigh!” — Austin Owens, Google Review

Incomparable customer support from Tower Street

“Incomparable customer support from Tower Street. Christy S. is a dream to work with and sets the standard for all other brokers I have and will ever work with.” — Danielle Garvin, Google Review

4. The Phoenix Insurance

the-phoenix-insurance-logo

Types of Insurance Covered: Auto, Personal, Condo, Business

Location: 6600 Lyndon B Johnson Fwy Ste 220

Contact: +1 214-253-0570

Business hours: Mon – Fri: 8:30 AM – 5:30 PM

Website

Instagram

Google reviews score4.9/5
Yelp reviews score 4.8/5
Total reviews4.8/5
Score consistency 5/5
Experience5/5
Coverage Options5/5
Pricing & Fees(A higher score means better value)4/5
Customer Assistance5/5

For over 25 years, The Phoenix Insurance has been working towards one goal: to make sure you feel confident about your coverage. 

We think gearheads would appreciate their comprehensive Auto Insurance offerings. These are categorized by make (e.g. BMW, Ferrari, Jeep, etc.) and by model (e.g. antique, modified, vintage, etc.).

As for personal insurance, they offer Condo Insurance, focusing more on the unique aspects and challenges of living in a condominium.

And for commercial, Texas Liquor Store Insurance is a highlight. It protects against liability, property damage, and lawsuits, for a smooth-running business.

As a bonus, they guide clients throughout the entire claims process, and they work with their insurance carriers to elicit fair resolutions quickly.

That said, keep in mind that they’re not the cheapest option out there.

Pros

  • Over 25 years of experience
  • Comprehensive Auto Insurance
  • Has Condo Insurance
  • Texas Liquor Store Insurance
  • Offers claims assistance

Cons

  • Pricey

Never had such a helpful insurance agent and agency

“I have never had such a helpful insurance agent and agency. In addition to great customer service, Jason went above and beyond to help me after an accident. So happy to have found The Phoenix!” — b demarco, Google Review

Never had a better insurance agent in my adulting years!!

“Phoenix Insurance is an outstanding insurance company that is always there to help. Their staff will go above and beyond to help when you have a small or large event that happens. I have never had a better insurance agent in my adulting years!! I know that I can count on Jason and his knowledgeable staff. Thank you for all you do for my family.” — Carey Hosterman, Google Review

5. C1 Insurance Group

c1-insurance-group-logo

Types of Insurance Covered: High Net Worth, Personal, Commercial, Commercial Umbrella, Auto, Bundled Insurance Options

Location: 12700 Park Central Dr Suite 820

Contact: +1 214-420-0888

Business hours: Mon – Fri: 8:30 AM – 5 PM

Website

Instagram

Google reviews score4.9/5
Facebook reviews score 5/5
Total reviews4.9/5
Score consistency 5/5
Experience5/5
Coverage Options5/5
Pricing & Fees(A higher score means better value)5/5
Customer Assistance4/5

C1 Insurance Group has been around for 12 years and is licensed in 37 states, so it’s safe to say they’ve been around the block a few times. In fact, C1 stands for “Clients First,” which basically sums up their approach.

We’re impressed with their High Net Worth Insurance, which not all insurance brokers offer. This typically covers multiple homes, and some pretty unique protections like kidnap and ransom coverage, traveling abroad, and many more.

And as an add-on to your basic Commercial Insurance, they offer a Commercial Umbrella Insurance. Meaning, if a major claim goes over the payout limit, this kicks in.

You can even save money (10% to 25%) on their bundled insurance options.

One downside—we heard about administrative mistakes that caused clients to have higher premiums. 

Pros

  • Over 12 years of experience
  • Licensed in 37 states
  • High Net Worth Insurance
  • Commercial Umbrella Insurance
  • Has bundled insurance options

Cons

  • Admin mistakes resulting in higher premiums

Quick to respond, very knowledgeable, and trustworthy

“Bryan and the whole team are fantastic. They’re quick to respond, very knowledgeable, and (most importantly) trustworthy. I initially looked into other places but nobody matches the C1 Insurance Group; we won’t be going anywhere else!” — Phoebe Stell, Google Review

He made the process incredibly easy!

“Just moved to Dallas from FL. So glad I found C1 Ins Group. Worked with Hunter Males to get my auto, renters and umbrella. He made the process incredibly easy! I appreciated his prompt service and attention to detail. Definitely 5 stars!” — bob otterberg, Google Review

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